How can we help?
The volume of our boxes is always set to a level designed to provide the best sound with your audio system. If you want to turn up or turn down the volume, it is done directly on your audio system. In this way you always get the best sound quality and can practically and easy be in control of the volume. If you want to be able to adjust the volume from a computer or other device, you can contact our support at firstname.lastname@example.org.
Note that the players may differ in design but they all have the same outputs in common.
After 30 seconds have passed, you can reconnect the network cable and then the power cable again. The music player will then start up again, and after a short while the lamp on the front of the box will shine a solid light – and the music will work again.
This means that the music player is in online, but that the sound does not reach all the way out into your audio system. To isolate the error, you can connect a pair of headphones directly to the music player. Then, if you hear music playing as usual in the headphones, the music player works just fine, and that there is something wrong with the audio system. This is most easily done by contacting the person responsible for your audio system.
If the lamp on the box shines in red/flashes in blue: