All you need is the music player we sent you, the power adapter, audio cable, network cable and your existing audio system.

We recommend that you put the music player near your audio system to avoid the long audio cables. Then plug the network cable into the socket on the music player as shown and connect the other end to your Internet network. The supplied power adapter should be plugged into the socket next to it.

There is also an output on the box that’s for your audio system – connect your audio system and the box with the supplied cable. When all cables are connected, the lamp on the front of the box will start to flash and eventually glow with solid light. When the lamp is lit, the music will play!

All content in our music channels is carefully curated by full-time music editors. They make sure that the streams are regularly updated with the right songs based on defined music strategy. One channel usually contain thousands of tracks selected to fit within the sound, and those songs that are played the most over a period of time are replaced with new ones to ensure the best possible variation within the channel’s sound.

If you have questions or opinions about the content, please contact the person responsible for music matters at your company and we will help you further!

Start by locating the player. Usually it is located close to the sound system or in an electric room / cable cabinet in the back office. In some cases it can be found at cashier desk.
Note that the players may differ in design but they all have the same outputs in common.

If your music player is connected as instructed above and you still do not hear any music or if the music has suddenly stopped playing, then the first important step is to restart your music player. First, disconnect the power cord from the music player and then the network cable. Make sure the lamp on the front of the box goes out and then wait for 30 seconds.

It’s important to leave the music player without both power and network as it ensures that it retrieves all necessary information and restarts the processes.

After 30 seconds have passed, you can reconnect the network cable and then the power cable again. The music player will then start up again, and after a short while the lamp on the front of the box will shine a solid light – and the music will work again.

The music player plays an online stream created by Music in Brands for your employer. The song selection and playlist updates are made on a regular basis by music editors who work according to a strategy that is put together with the brand or customer experience managers at your company. Each music channel is programmed to follow the rhythm of the day, with varying energy and tempo depending on time, weekday and national holidays. The idea of collaborating with an agency/professional provider is to use music as a marketing tool by doing so build a long-term brand perception, in the same way that companies have logotypes, certain colors, text fonts and work clothes.

If you have more questions about the content of the music channels, please contact the person responsible for music at your company and we will help you further.